1 October 2026

From today, changes to the UK's Right to Work framework are in force. If you're a property manager or inventory clerk provider using Klerky, here's what's changed, what we've done to be ready for it, and where to go if you want the full picture.

What changed today

Under the Border Security, Asylum and Immigration Act 2025, liability for illegal working can now extend along a chain of contracts, not just stop at the direct employer. That can reach businesses that never previously thought of themselves as an "employer" for these purposes, including online platforms that match customers with service providers. Civil penalties run up to £45,000 for a first breach, and £60,000 per worker after that.

We wrote about what this actually means back in September, including who it's likely to catch and who it isn't. If you missed it, Katie Good at Travers Smith's guide to the changes is still the best place to start.

How Klerky is ready

We've published an updated Terms of Service, effective from today. Alongside it, every SLA on the platform now includes a set of Right to Work provisions, so property managers and inventory clerk providers can rely on it saying the same thing every time a booking is made, whoever they're working with.

In practical terms, this means:

• Every SLA on Klerky now carries the same baseline Right to Work protections, regardless of which provider is involved.

• Substitution is addressed directly in the terms, including a clear rule for sole traders.

• Insurance is checked before a new relationship is introduced.

• Reports go through an approval step, so both sides have a timestamped record of what was agreed and accepted.

Day to day, nothing changes about how you use Klerky. Bookings work the same way they always have. What's changed is what's written into the terms both sides are agreeing to, and what's in place if a compliance question ever comes up.

We're rolling out a few more pieces over the coming weeks, including a short re-acceptance step for existing users. We'll notify you directly as each one goes live, so there's nothing you need to do right now beyond being aware the terms have changed.

Why this matters more than one deadline

Right to Work is the reason this is happening today, but it's not really a story about one piece of legislation. The underlying issue, an inventory booking that's never actually been written down, shows up in a lot more places than compliance audits: disputed deposit claims, disagreements about service standards, data protection, and the simple question of who's accountable when something falls through.

We've written a detailed white paper that walks through exactly where this gap creates risk, for property managers and inventory clerk providers alike, with nine real-world scenarios and the legal and regulatory evidence behind each one.

It's the most thorough thing we've published on this, and it's written for both sides of the relationship, not just one.

A note on what this does, and doesn't, mean

Updating our terms helps document responsibilities and supports a clearer record for everyone on the platform. It doesn't, by itself, make any individual arrangement compliant. Right to Work compliance depends on the checks actually carried out by whoever's providing the service, not on any platform's terms alone.

Questions about how this affects your own arrangements? Get in touch at info@klerky.com.